Consumer Complaint Detail

BRAKE PARTS / DISC BRAKE ROTOR / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121017 Incident Date: Jul, 31 2007
Consumer's City: ARLINGTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Brake Parts Inc.
Model Name: DISC BRAKE ROTOR Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5B4KP57G633 Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a workhorse chassis with a brake problem. sounds like action # peo732. i noticed during a trip to florida in april that the brakes smelled hot at the rear of motorhome during refueling. during my trip to salt lake city august 1st, 2007. my brake pedal would go to the floor and not come back up or release the brakes, i used my toes to bring pedal back up. in utah i had a diagnostic center look at the problem, they determined it to be a bad booster pump. they replaced the pump and pedal would come back up and release the brakes, but still had a soft pedal. when i got home (arlington texas) brakes were not releasing properly. i called workhorse and they told me where to take the motor home for service. motor home has been in the shop for over 30 days, they have replaced the power steering gear box, and the booster pump again. they told me the motor home was ready, nothing under warranty, i paid them $4,558.85. when i got in the motor home the brake pedal went to the floor, also would not start, which was probably the pedal not comming back up and leaving the brake lights on. technicians are bleeding the brakes and checking it out again. seems workhorse is no help in resolving the problem. i am now out the $4,558.85 at southweset international trucks here in arlington texas plus $1,089.25 for work on brakes in utah. and i still don't have a drivable motor home. *tr