Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007121038 | Incident Date: Jul, 31 2007 |
| Consumer's City: LAKELAND | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:control module (tcm, pcm) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B4GP44R02R | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 26 2007 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 16 2006 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2002 dodge grand caravan. the contact took the vehicle to the dealer for a recall repair. after the repair was made, the mechanic stated that the pcm electrical board was failing, which could cause the vehicle to fail at anytime. the contact called dodge customer service and was given the run around. three weeks after the repair was performed, while driving approximately 15 mph, the vehicle suddenly lost power and was towed to his residence. he jumped the battery and was able to restart the vehicle. he was informed that the only way to correct the failure would be to replace the entire electrical board. the vehicle is currently still at his home. the recall number was unknown. the current mileage was 98,200 and failure mileage was 97,000. |