Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121093 Incident Date: Aug, 14 2007
Consumer's City: Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU74W72U Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 ford explorer. while driving 50 mph, the contact noticed that the vehicle began to drastically decelerate. the vehicle would not exceed speeds of 20 mph. she heard a loud winding noise, but no warning lights illuminated on the instrument panel. she took the vehicle to the dealer and they stated that the transmission was defective. the vehicle was serviced, but she does not know what parts were repaired. the manufacturer stated that they would not reimburse her for the repairs. the powertrain was unknown. the current and failure mileages were 78,000.