Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007121097 | Incident Date: Sep, 24 2007 |
| Consumer's City: BRATTLEBORO | Consumer's State: VT |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Seats |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSE69M82M | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 26 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 12 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving home from work, i heard a very large "crack" sound and felt my seat shudder. the sound and impact made me think that something had struck the car under my seat. however, when i returned home, i discovered that a spring attached to my seat had dislodge. further inspection revealed that one of the places where the spring connected had broken off - apparently metal fatigue. this struck me odd because while cleaning my car earlier in the summer, i had noticed that a spring was loose under the passenger side front seat and also found the nub of where it attached. i have kept both pieces and the springs. i think there is a structural defect with the part. i am not a very heavy person - 180 lbs - so i doubt i put that much stress on the seat. i think this is a potentially dangerous issue and that is why i am reporting it. when the system failed i swerved while driving on the highway as the sound was incredibly unnerving. i also now wonder about the seats structural integrity if it were involved in a collision. |