Consumer Complaint Detail

NISSAN / MAXIMA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121128 Incident Date: Sep, 23 2007
Consumer's City: TRAVELERS REST Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MAXIMA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08W83W Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 13 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The murano lost acceleration on the interstate and would not go into gear; it came to a complete stop on the exit ramp between i-95 north and i-26 toward charleston, sc. i was unable to restart the car and had to be pushed "out of harm's way by a trucker, and a couple who stopped to help. i was brought to the nissan dealership (20 miles away in orangeburg, sc). the service dept. determined that the fuel pump shut down, stopped working. the part had to be ordered, and i had to pay for a rental car from enterprise , so that i could drive the remaining 3 hours back to my home in travelers rest (greenville,-spartanburg area). the part arrived on 9-25-2007, and i drove 3 hours back to orangeburg to pick up my car and return the rental). my husband asked for the "old fuel pump". i had to pay $350.00 for the part and labor and $100 for towing. the insurance co. reimbursed for towing. my husband thought it highly unusual for the fuel pump to go at such low mileage on the vehicle (57,000). this was not covered by warranty. *jb