Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007121179 | Incident Date: Apr, 04 2007 |
| Consumer's City: SUNNYVALE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system:heater core |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 27 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 14 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Windshield visibility frequently reduced due to failure of heater/cooling system, vehicle has no heat for defroster (or occupants). i took the car to the dealer, described the problem and was immediately told this was a known problem in the jeep line with the blend door mechanism and would cost $1,200 to repair. note: this was based solely on a description, no mechanic was required to look at the car; this issue is that well known to the dealership. further, a diagnostic would require removal of the dash, costing $200-500 just to check/confirm. i reported the problem at 29,500 miles (of a 30,000 warranty) but was told i was beyond the warranty date. no corrective action or accomodation was offered. *tr |