| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007121196 | Incident Date: Sep, 24 2007 |
| Consumer's City: CENTERVILLE | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FOCUS | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition:switch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 27 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 13 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Without warning, and with no prior occurrence, the key would not turn in the ignition of my 2003 focus. a friend rescued me and drove me back to work the next morning. i contacted my local ford dealer, where i had purchased this car brand new - along with a 7 year extended warranty. first, the service department rep tried to play "dumb' when i stated that i'm having the "ignition problem" and he later told me that it's not covered by my warranty. i have pulled out and read the warranty. ignition switch is covered by my basecare policy. (i will bring it in hand when i have the car serviced in 2 days.) meanwhile, another person at the service desk hinted that i may be able to tap it with a hammer so that it will turn and could drive to the dealer and not have to be towed. sure enough, a tap of the hammer allowed me to turn the key. i will leave the key in the ignition through the weekend and am struggling with the thought that a replacement from ford will be another defective part. whether my warranty covers it or not, i don't want another bad ignition switch! from all that i have read, it seems that a locksmith would replace it with a better quality device than ford dealers service departments are using. *tr |
