Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121211 Incident Date: Sep, 20 2007
Consumer's City: CINCINNATI Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have been driving a 2002 explorer for about 4 years now. i am currently experiencing a major transmission problem, and just found out last weekend that the rear differential was going out. now, i don't know much about cars so i rely on others, but when 3 different mechanics repeatedly told me that the rear differential was going out, i think that means something is wrong. i would never have guessed that a transmission would go out after just 5 years, and the rear differential is just icing on the cake. the fact that i have read several other complaints regarding this same issue and yet ford wants to do nothing about it just totally disgusts me. my family are very loyal to ford, even have a few relatives that work for them. ford needs to recognize that this is a major concern and do something about it. having your tires lock up while you are driving is a very scary thing and honestly i never want to drive that vehicle again. *jb