Consumer Complaint Detail

CHRYSLER / 300 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121330 Incident Date: Sep, 27 2007
Consumer's City: Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 300 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3AA53GX5H Date added to File: May, 23 2021
Date Complaint Received: Sep, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 27 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Warning light for air bags came on and would not go off. on june 1st 2007 i took the car to the dealer. they told me it was an electrical component and would be covered under my supplemental warranty. the repair order lists the following work as being performed: "41706 clockspring 2.00 the tech read dtc present in the orc for driver's squibb 1 open. the tech performed diag as per services information and verified the failure. the tech removed and replaced the clockspring, recalibrated the steering angle sensor, cleared the dtc and test drove the vehicle". only 3 months later in september of 2007 the air bag warning light again stayed on. i took the car back to the same dealer and i was told that this time it wasn't an "electrical" problem but the air bag itself, since my supplemental policy did not cover air bags i would have to pay the entire $650.00 myself. the diagnosis on the work order read: "46765 found code b1b02 in orc module 1.00 diagnosed and found internal short in drivers airbag. need to replace airbag assembly". this car has 46,000 miles on it and is only 2 years old. i am worried about the integrity of the air bags and i understand there have been many other complaints other than my own about airbag problems with this type vehicle. *jb