Consumer Complaint Detail

AUDI / S4 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121425 Incident Date: Sep, 29 2007
Consumer's City: SAN FRANCISCO Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: S4 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The led center display in the dashboard cluster is failing on my 2001 audi s4. the cluster was replaced under warranty by the dealer, but is failing again. the center display is used to show important safety messages such as dangerously low oil levels, brake pads needing replacement, etc. audi will only replace these for free under warranty and charges an arm and a leg to replace out of warranty. apparently the center display is not separately replaceable and the whole gauge cluster needs to be replaced. this also was an issue on my 1998 audi a4, built on the same 'b5' platform as my current s4. this is a known issue on many model years that audi of america is choosing to ignore and hope that it will go away as these cars age. unfortunately, it's only getting worse as more and more clusters go bad. *tr