Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007121561 | Incident Date: Sep, 21 2007 |
| Consumer's City: INDIANAPOLIS | Consumer's State: IN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system:heater core |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GNDT13W4P2 | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 01 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2003 jeep grand cherokee limited with automatic climate control, and 1 week ago i tried to use the heat and had nothing. i have blower functions, but it only blows cold air. i then got on the internet to find that all grand cherokee owners are being or soon will be affected. i also called some local dealerships to discuss with them. i found that there is service bulletins and new parts that were developed for this issue. i also found that the repair requires complete replacement of the hvac sub assembly at the cost of $900-$1200. they also say that because my heat died at 44000 miles that the warranty is up and they will not help unless i pay. the biggest problem with this issue is that with no heat, i can not defrost my windshield, or even the whole car. i drive 20 miles to work one way, on i-69, from indianapolis to noblesville, and i cannot imagine what it will be like on freezing, snowing day. please research this and the other complaints in regard of this failure and make chrysler corp. do the right thing and fix this problem, before someone gets hurt or killed this winter. *jb |