Consumer Complaint Detail
MITSUBISHI / OUTLANDER / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007121573 | Incident Date: Sep, 12 2007 |
| Consumer's City: NEWTON | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mitsubishi Motors North America, Inc. |
| Model Name: OUTLANDER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JA4LZ31F54U | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 01 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 26 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have always changed my oil well within the required maintenance schedule; i noticed an engine ticking noise around 15k miles, and signs of overheating (low level in the coolant overflow container). dealer checked, found no problems. driving to work on 9/13/07, engine ticking noise got 10 times louder. a local repair shop said it should be towed to dealer, which it was. dealer said timing belt slipped; when replaced the belt, loud noise still existed. removed engine cover, inspection showed valve damage. technician inspected further, shows oil burned onto engine parts. mistubishi denying repair under warranty, although all maintenance records meet required standard and car only has 24,000 miles. never had any warning lights for overheating or low oil. mitsubishi says wrong oil filter used by valvoline instant oil change site. i removed the oil filter, sent for testing. awaiting results. engine needs replacing due to damage, and mitsu is denying to cover the repairs. filed complaint with state attorney general, in process. three weeks without a vehicle now, going on 4. *jb |