Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121725 Incident Date: May, 31 2007
Consumer's City: SPOKANE Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU84W94Z Date added to File: May, 23 2021
Date Complaint Received: Oct, 02 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 ford explorer. while driving 20 mph, the contact heard a humming noise. the vehicle was taken to the dealer and they stated that the bearings were worn in the rack and pinion and needed to be replaced. the replacement would cost $400 because no recalls were available. the powertrain was unknown. the current mileage was 54,000 and failure mileage was 52,768.