Consumer Complaint Detail

PONTIAC / GRAND PRIX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121744 Incident Date: Sep, 30 2007
Consumer's City: ALBUQUERQUE Consumer's State: NM
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND PRIX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2WP52KX2F Date added to File: May, 23 2021
Date Complaint Received: Oct, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 26 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 grand prix gt leaks coolant at upper intake manifold. vehicle only has 31,000 miles. upper intake manifold gasket failed thus allowing coolant to leak inside and on top of the engine. the upper intake manifold gasket had to be replaced and the engine cooling system flushed for any contaminants. gm technician indicated that the gasket was replaced with a newly designed gasket. this is a known problem by general motors (nhtsa 10006144) and their solution in 2003 was to add coolant pellets and to change the nuts on throttle body. in my opinion, if there was damage to the gasket before the recall, the coolants pellets would have only prolonged the time it took for the gasket to totally fail. thus forcing the customer to pay to fix a known defect since the car is was no longer under the manufacturer's warranty. *jb