Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007121842 | Incident Date: Jun, 26 2007 |
| Consumer's City: NEW FAIRFIELD | Consumer's State: CT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:sun/moon roof assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWPD63B73P | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 24 2007 | Complaint Type: LETR |
| Incident Reported To Police: No | Purchase Date: Jul, 31 2005 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2003 vw passat with a sudden downshift in the transmission. customer states the problem occurred through a leak in the sunroof. dealer also stated he would have to pay for the repairs, because it wouldn't be covered under warranty. *kb the dealer stated that a clogged sunroof drain had caused water to overflow down the passenger front windshield. a pillar causing corrosion in the transmission control module harness which was located at the passenger side footwell. the dealer stated the leak was considered an outside influence and that's why it wasn't covered under warranty. the consumer approved the repairs, however as he was pulling out of the dealers lot, the same problem happened. the consumer called the consumer and informed him, this time the problem was a faulty transmission control module and that the repair was covered under warranty. the consumer believed the problem may have been with the tcm the entire time.*jb |