Consumer Complaint Detail

VOLVO / S60 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121865 Incident Date: Jan, 04 2007
Consumer's City: SAN JUAN CAPISTRANO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S60 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1RS59VX42 Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2007 Complaint Type: CON
Incident Reported To Police: No Purchase Date: May, 23 2006
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ltr re 2004 volvo s60 2.5 t steering defect; seeking steering of my vehicle be corrected, re-engineered to that of any current volvo sedan; please contact her by mail or phone within 14 days of this letter. *kb the consumer stated the tires were rubbing against the steering well when making turns. the dealer performed a temporary fix by installing a steering rack limiter to prevent the tire rubbing. the consumer called the dealer back once the problem returned and was then informed that there was a steering engineering defect with the vehicle and the manufacturer was offering a steering replacement kit that could be installed at no cost. once the replacement kit was installed, the consumer soon discovered the steering radius was incredibly diminished and that she could no longer make u-turns at an intersection. the dealer told the consumer the steering kit was the only solution that volvo offered. the consumer stated the coolant light was on. the dealer stated the radiator was leaking. *jb