Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121877 Incident Date: Aug, 30 2007
Consumer's City: RENO Consumer's State: NV
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:constant velocity joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GZ48YXWC Date added to File: May, 23 2021
Date Complaint Received: Oct, 01 2007 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Aug, 11 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1998 jeep grand cherokee with recall for the floor shifter. customer states that the dealer never informed him of a recall on his vehicle for the floor shifter since it was put in place in 2002. *kb the consumer stated there is a clicking noise coming from the steering and the mechanic recommended the clock spring be replaced. the consumer stated the cv joints had to be replaced. the consumer received a second opinion about the cv joints and was told it was related to the viscous coupler being worn which was the real problem. the dealer stated minor driver side valve leak, rear main seal seeping, and rear viscous coupler was worn with noticeable hopping felt in the vehicle. *tr