Consumer Complaint Detail

MERCEDES BENZ / S500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121886 Incident Date: Sep, 30 2007
Consumer's City: Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: S500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:sun/moon roof assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBNG75J62A Date added to File: May, 23 2021
Date Complaint Received: Oct, 01 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 mercedes benz s500. on october 1, 2007, the mileage gauge displayed 26,700. the following day, the gauge displayed 43,000. ever since the vehicle was purchased in 2005, the windows and sunroof have opened without warning while driving at speeds ranging from 20 to 45mph. the failure occurred while driving through a car wash and while parked with the engine shut off. the dealer was unable to diagnose the cause of the failures. the contact stated that the cd player failed a few weeks ago and the dealer informed her that it needed replacing. there was a warning light that indicated no malfunction, however, after the dealer diagnosed the failure, it began to display messages. she was informed by a mechanic that the failures were electrical. the contact is the only driver of the vehicle. the correct current mileage was 26,700 and failure mileage was 8,500. *updated 12/12/07 *bf updated 12/12/07 *tr