| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007121912 | Incident Date: Aug, 19 2007 |
| Consumer's City: HUNTINGTON BEACH | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volvo Car USA, LLC |
| Model Name: VOLVO | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:torque converter |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: YV1CZ91H831 | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 03 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 22 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1. there is a whooping crane sound when i step on the foot feed and then release. the dealer said it was repaired and then when i drove it home it was still making the noise. after no response from my complaint to them i stopped the payment via ae and have still heard nothing. i think i put the wrong year of my vehicle in the beginning and if i try to go back i loose everything. it is a 2003 xc90 purchased in 12/02. thank you for any help you can give. if you can't help, please at least send me an email and tell me so. thanks. 2. another problem that started in july 2006 is a knocking noise coming from underneath the vehicle. after numerous trips to the dealer i was told a new box for that particular item and it would cost $2800.00 to repair. but they could not guarantee that would fix the problem. my xc90 had a 4 yr or 50,000 warranty. this problem started in july 2006 with 41800 miles. i took possession of the car in 12/02 so my math says the warranty expired 12/06 and that means it was still under warranty when this was first noticed. i have had the vehicle in at least every 4 months for service and each time complained about it. also i had it in at least 5 times from june thru july 2007 with no satisfaction. now they don't even answer my emails or return my phone calls. i have contacted the consumer complaint department of volvo and they have never answered me. i am at a loss as to what to do. this car was purchased at power volvo of cerritos (then it was called volvo of cerritos) please help me! *tr |
