Consumer Complaint Detail
DODGE / GRAND CARAVAN / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007121943 | Incident Date: Oct, 03 2007 |
| Consumer's City: MACUNGIE | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:macpherson strut |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 284GP2431WR | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 03 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 13 1998 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My car failed its state inspection due to excessive corrosion on the strut towers. when informed i asked the shop if they knew of this problem. they referred me to a technical service bulletin tsb 23-044-02 issued in oct of 2002 which affected my minivan which i was never informed of stating that minvans built between 1996-2000 have this problem and need to be immediately corrected. i went to a chrysler dealer who informed me that the repair would be in excess of 1300 dollars and that since no recall had ever been issued that they wouldn't cover the repair even though they had issued the bulletin. if the repair isn't made the car will not be able to pass the pa state inspection as the inspector has deemed the car unsafe to drive in its current condition. i have looked at your data base and seen multiple examples of this complaint registered as well as on multiple car boards discussing this and nhtsa's refusal to issue a recall. this is a dangerous situation that could result in physical injury and in my case has lead to an unsafe car that cant be driven in pa. i am part of the sae corrosion council looking into corrosion practices in the heavy trucking industry and i know that if this happened in the heavy trucking industry there would be an immediate safety recall. why hasn't this happened here when there is an obvious problem that the manufacturer knows about that affects hundreds of thousands of vehicles? *tr *updated 12/12/07 *bf updated *jb |