Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121961 Incident Date: Sep, 05 2007
Consumer's City: CHAPEL HILL Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8HR58M37C Date added to File: May, 23 2021
Date Complaint Received: Oct, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 05 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Update of nhtsa odi complaint # 10203222 concerning 2007 jeep grand cherokee with 3.0l crd diesel engine and electronic throttle control: vehicle was towed to selling dealer on 9/24/07. on 10/2/07 selling dealer technician changed crankshaft position sensor per manufacturer tsb but vehicle engine still would not start. on 10/4/07 technician changed fuel filter which enabled engine to start and run. technician then confirmed correct operation of engine, cleared error codes from powertrain management computer system, and test drove vehicle for 10 miles and observed no problems. vehicle was returned to consumer and re-entered service on 10/4/07. investigation and laboratory analysis of fuel filter that was removed from vehicle are pending. *tr