Consumer Complaint Detail

SATURN / VUE / 2002

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121965 Incident Date: Sep, 24 2007
Consumer's City: CORDOVA Consumer's State: TN
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 5GZCZ23D42S Date added to File: May, 23 2021
Date Complaint Received: Oct, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 10 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 16 year old son was driving. my 13 year old daughter was his passenger. he was driving a 2002 saturn vue. he hit a tree, dead-on, going 40 mph. the airbags did not deploy. firefighters, police, ambulance folks, body shop rep: they all said the same thing and look at me with amazement that this happened (or didn't happen). i bought the car with the impression it was equipped with working airbags. if a vehicle hits someone, dead-on, going 40mph, i expect airbags to work, especially when the vehicle was sold to me using this as a feature. last night, a week after our accident, we passed yet another vue accident so i stopped out of curiosity. this lady was traveling 40-45 mph and rear ended another car. guess what, her airbags did not deploy either. i suppose i'll have to start my own little "saturn" investigation service as i intend to find out just how often this happens. this lady had a 2007 vue, so i do not accept my car being older or anything else as an excuse of something that looks to me like was defective to start with. *tr