Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121971 Incident Date: Oct, 01 2007
Consumer's City: FOOTHILL RANCH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU63K13U Date added to File: May, 23 2021
Date Complaint Received: Oct, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 03 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rear window on the liftgate of my 2003 ford explorer imploded as i was waiting at a traffic light. the window did not just crack...it shattered into pieces. my car was not hit by another car or by an object. an initial problem arose before this event. a crack formed on the molding just below the window where the ford symbol is located. this is an issue i have read about from other people with explorers. i have read other cases of the liftgate window shattering but more often during opening or closing of the window. in this case, i was completely stopped at a traffic light when this happened. *tr