Consumer Complaint Detail

BRITAX / E9L47 (DECATHLON) / DECA

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122020 Incident Date: Aug, 18 2007
Consumer's City: AGOURA HILLS Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Britax Child Safety, Inc.
Model Name: E9L47 (DECATHLON) Model Year: DECA
Vehicle Involved in a Crash: No Component's Description: Child seat
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased 2 britax car seats and we received notice that there was a recall. we followed the instructions that britax indicated to receive a recall kit and we have requested them 5 times and still britax never sent them to us. i do not feel comfortable having my child in a recalled seat and britax has done nothing to fix it knowing we have these defective seats. i then called the last time and the customer service rep stated she would be sending me two brand new britax seats and i never received those either. i just don't want to drive around with recalled seats and britax is doing nothing to fix the problem. *jb