Consumer Complaint Detail

FORD / FORD / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122029 Incident Date: Oct, 02 2007
Consumer's City: ARLINGTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU01112K Date added to File: May, 23 2021
Date Complaint Received: Oct, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought a used 2002 ford escape 2 months ago and it was carfaxed and all and nothing was wrong. three weeks ago the engine would stall out when i started the vehicle or when i was driving, i thought it was bad gas, so i fixed it. then it happened again and i thouight it was the battery, so i fixed it. i was frustrated and when it happened again on oct. 3rd, 2007 in the middle of a 7 lane highway. i was scared and upset, and i ended up taking it in again! we found out that there is a recall on 2002 ford escapes with 3.0l v6 engines for the pcm on decelerations below 40 mph because of fuel-air mixtures being sent to the engine. it was issued in april of 2004. i called ford motor company, my dealer that i bought the vehicle from, and another dealer close to me; they all said that there were no recalls on my escape. i looked it up myself and they were correct, but if this recall was already fixed then it was obviously not fixed correctly because the exact definiation of the recall is what is happening with my escape. my complaint is that i think ford needs to acknowledge my exception and know that this is not because the engine needs to "re-program" itself for a few weeks. it is a recall and i think it needs to be fixed for free, like it is supposed to be. i don't like to be in the middle of a 7 lane highway and loose control of my steering and everything within my car. *jb