| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007122120 | Incident Date: Oct, 07 2007 |
| Consumer's City: SAN DIMAS | Consumer's State: CA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Toyota Motor Corporation |
| Model Name: SIENNA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:body:door:hinge and attachments |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5TDZA23C24S | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 07 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We own a 2004 toyota sienna. it has 41,789 miles. at approximately 41,000 miles my drives side door started making a popping sound when opening and closing the door. it sounds as if it is catching on something when the door is opened and closed. i had taken the van in to the dealership in december 2005 because it was making a horrible grinding squeaking sound when the door was opened and closed. the dealer lubed and adjusted the hinges at that time. now 2 years later, i was told by the dealership that the whole door has to be replaced at the cost of over $3,000.00 and since i am outside of my warranty it is my responsibility. the man at the dealership said "this is a common problem, we see it on these siennas all the time". if this is the case why isn't toyota doing a recall on the door weld/hinge. toyota is aware of the problem because they sent out a technical service bulletin with the vin numbers of the vehicles that it affects, but only to fix it if the car is under 36,000 miles or 3 years. the service bulletin is for siennas year 04 - 06. i would be very surprised if there are still 04 out there that are still under the 36,000 mile warranty. this vehicle has already had 4 recalls, why aren't they recalling the door? *jb |
