Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007122289 | Incident Date: Apr, 09 2007 |
| Consumer's City: NEWPORT NEWS | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 09 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 14 2006 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Events leading up to failure: normal usage of vehicle cabin comfort and safety controls (air conditioning/demister) systems. failure: cabin air conditioning system now does not regulate temperature. the system cannot be made to use hot or cold air on demand. in investigating this failure, it has come to my attention that 99% of all other owners of this vehicle report experiencing a failure of the 'temperature blend control doors' within the 'a/c blend assembly'. consequences: the vehicle demister is unable to clear the front windshield of mist/fogging (effectively, depending on outside temperature). corrections: no corrections have been performed due to cost prohibitive expense to do so. the local dealerships quote a price of around $1800.00 to repair the failure, while obtaining parts and performing self-repair will cost upwards of $300.00 plus time spent. *tr |