Consumer Complaint Detail
FORD / CROWN VICTORIA / 2003
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007122295 | Incident Date: Mar, 31 2007 |
| Consumer's City: GULF BREEZE | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:driveline:differential unit |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 2FAFP71W23X | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 09 2007 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 30 2006 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2003 ford crown victoria. the differential on the vehicle is worn out. the rear bearings were worn and caused the axle to separate from the housing. while driving 45 mph, the bearings began smoking and smelled like hot asphalt. smoke also rose from the rear of the vehicle. the gear oil leaked out of the bearings and onto the brakes. the dealer inspected the vehicle and stated that permission was needed from the manufacturer because the vehicle was out of warranty. afterwards, the dealer repaired the failure under recall number 04v328000 (suspension:rear). the differential failed six months later and the dealer currently refuses to work on the vehicle unless the contact pays for the repairs. the current mileage was 94,000 and failure mileage was 80,344. |