Consumer Complaint Detail

FORD / EXPLORER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122421 Incident Date: Oct, 10 2007
Consumer's City: COLUMBUS Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU24E6XU Date added to File: May, 23 2021
Date Complaint Received: Oct, 10 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 06 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1999 ford explorer. while driving 20 mph or greater, the contact heard a rattling noise when driving over bumps in the road. he took the vehicle to the ford dealer and was informed that his ball joints needed to be replaced. the failure caused the front tires on the vehicle to begin cupping. the contact was advised by the dealer not to drive the vehicle until the ball joints were replaced. the current and failure mileages were 114,000.