Consumer Complaint Detail

DODGE / GRAND CARAVAN / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122465 Incident Date: Aug, 28 2007
Consumer's City: NORTH SMITHFIELD Consumer's State: RI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44G3XB Date added to File: May, 23 2021
Date Complaint Received: Oct, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Hello, my complaint is about a about what i consider a design and materials defect on the strut tower mounting on my dodge caravan. there is considerable information about this defect on your website as well as others and i feel that a recall is way past due on this issue. i did contact chrysler at their request and provided the information which they requested. their response was that there was no recall on this item and because i was the third owner of this vehicle that there was no further assistance which they were willing to provide. i am hoping that you will be able to assist me with this problem in getting a fair response from chrysler. i would also like to share my past correspondence with chrysler with you along with some photos. *jb