Consumer Complaint Detail

SUBARU / LEGACY / 2008

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122545 Incident Date: Sep, 29 2007
Consumer's City: MONSON Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: LEGACY Model Year: 2008
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S4BP61C887 Date added to File: May, 23 2021
Date Complaint Received: Oct, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 19 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We just purchased a new 2008 subaru outback. when we brought it home and took it for a ride we discovered that at night when going down hill you can't see more than 20 feet ahead of the car we immediately stopped for fear of hitting something in the road and not being able to see if the road stayed straight or turned. i first contacted the dealer who said the lights meet state specifications however they don't check the lights going down hill. i then contacted subaru who put me back in touch with the dealer who stated that the problem was a design issue and not a defective part. this car has the new projector lights and even on level road you can see a very definitive line of demarcation when driving at night. we are very concerned that when driving this car at night with these new headlights that we cannot adequately see the road when driving down hills. *jb