Consumer Complaint Detail

BRAUN / BRAUN / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122553 Incident Date: Oct, 07 2007
Consumer's City: MENTONE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Braun Corporation
Model Name: BRAUN Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The consistent problem is that when using what appears to be a flat level parking place, most often marked as an ada appropriate parking place for persons with disabilities, many times the braun lift (described below) will not complete its expected function. as a quadriplegic, i cannot get out of my wheelchair to insert a spacer under the foot that will allow me to get onto or off of the lift. i devised a tool that has various thicknesses and is kept available to put under the foot, but it can only be used by another person outside of the van. the lift cannot be used on any kind of an uneven surface including what appears to be flat, ordinary, asphalt-covered parking lots. from the end of september, 2007, forward, a photograph and/or videotape record will be made each time the van and lift is used and the lift fails as described above. at the direction of the manufacturer, on 10-8-07 the vehicle was taken for a second time to a local dealer for repair. the repairs and adjustments were made once again. when it was completed and the van was outside on a typical smooth, level, asphalt surface my employee tried to operate the lift. when the platform touched the ground, the barrier plate failed to open. the lift described above remains defective and is dangerous for a sole wheelchair-user-driver to use. *jb