Consumer Complaint Detail

DODGE / RAM 2500 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122559 Incident Date: Oct, 11 2007
Consumer's City: Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KS29A57G Date added to File: May, 23 2021
Date Complaint Received: Oct, 11 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2007 dodge ram 2500. the contact stated that the automatic transmission decelerated as he downshifted between fifth and four gear. while driving 42 mph, the transmission appeared to disengage when shifted into neutral and the vehicle coasted when he released the brake pedal. he stated that the transmission automatically re-engaged at 30 mph. when manually shifting from first to fifth gear, the transmission operates normally, however, it fails to function automatically. he took the vehicle to the dealer for it to be test driven. the dealer acknowledged the failure and advised him to call nhtsa. the current and failure mileages were 3,855. updated 12-12-07. *kb when the consumer lifted his foot off of the accelerator to slow down, the transmission downshifted and decelerated the consumer stated it felt as though the vehicle was free-wheeling. updated