Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007122631 | Incident Date: Oct, 11 2007 |
| Consumer's City: RICHMOND | Consumer's State: VT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:frame and members:underbody shields |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C4GT54L1YB | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 13 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 09 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While vehicle was having over $1000.00 in unexpected repairs for defective parts (shattering drive plate, $550.00 exhaust crossover pipe) it was discovered that both strut towers have rust perforation and are structurally unsafe. i have been told that this is a common problem that all chrysler minivans manufactured between 1996 and 2000 experience. i have owned this vehicle since new and it has always been well maintained, garaged, and well cleaned and waxed. i am always particular about washing road salt off the underside of my vehicles frequently. i am particularly upset that chrysler knows about this problem, and has the nerve to charge me over $1000.00 to fix the defect in their vehicle. without this repair my vehicle is dangerously unsafe to drive. i am just thankful that i was alerted to the problem before it killed my family. *jb |