| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007122642 | Incident Date: Oct, 01 2007 |
| Consumer's City: CLEVELAND | Consumer's State: TN |
| Vehicle Transmission Type: MAN | Manufacturers Name: DUNLOP TIRE CORPORATION |
| Model Name: DUNLOP | Model Year: 1974 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1HFSC47003A | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 13 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 20 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I want to share a very disturbing, dangerous, aggravating and disgusting experience i have just recently had with a brand new dunlop elite 3 tire i purchased from honda of chattanooga, tennessee, on september 8, 2007 (invoice # 042179). september 8, 2007 new dunlop elite 3 tires, front and rear. after about a week i noticed the front tire seemed to be showing signs of wear. september 29th i noticed a section of the tire was coming apart. october 2, 2007 i took it back to honda of chattanooga, tennessee, the dunlop tire distributor. i only had 1,000 miles on it. there was no way the tire should be showing signs of wear like i was experiencing. when i arrived at honda of chattanooga, tennessee, the serviceman and the parts manager looked at the tire and said the tire was definitely defective and wrote up a ticket (# 14411) and wrote on it front tire has failed after 1000 miles, is going to be replacement work at no charge to the customer, - replace front tire.) they told me they didn't have any more to work on and it would be changed that morning. when i called right before lunch they changed their story completely and said they asked a customer what it looked like to them and they said it looked like the tire had been cut with a knife and they couldn't replace it until they heard from dunlop tire and expected to hear from them that day. i called the owner of the dealership and told him i felt he should stand behind the tire because it was only 3 weeks old and he sold me a defective tire. he said i should go ahead and pay for another tire and wait to hear from dunlop tire. i told him if dunlop didn't stand behind the tire i sure didn't want to purchase another one and i didn?t want that dealership to install it. then i got to thinking - i was at work with no way home and an unsafe tire on my bike? so i called the owner up and said i would pay for another tire. the tire was unsafe to drive with and i feel it was defective from the start. *jb |
