Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007122662 | Incident Date: Sep, 13 2007 |
| Consumer's City: SYLMAR | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSK69M92M | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 13 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 14 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased my daughter a brand new 2002 vw jetta, and most recently she has had some major problems with her vehicle. this was her1st vehicle and i taught her the importance of regular maint of her vehicle. but as i stated above it appears that her efforts have been for not. in the past 3 months the vehicle has been taken to the vw dealership 3 xs, and it is currently at the dealer, all for the same problem, the vehcile hard jerking when attempting to accelerate, the vehcile turning off at a stop sign or light and when she is topped in a turning lane - which is of course the most dangerous concern of mine especially if it dies out with oncoming traffic. the 1st two visits the dealer stated they found no problem. this visit (the 3rd) to dealer my daughter drove the service mgr in the vehicle & he witnessed the problem. we recieved a call saying they needed to look at a diagnostic of the transmission which of course would be at a cost of $330 regardless of what was found! ( a vw rip off ) & as i suspected the diagonistic came back requiring the replacement of the transmission at a cost of $3800 (warranty exp oct 06), she has 60k+ miles . i am in shock i have owned over10 brand new autos in my lifetime, & have never had a transmission replaced all exceeding 85k miles. i began educating myself which led me to your web site to review either recalls or other compaints & to my surprise i found a large number of the same complaint . but it appears that if there has been no injuries yet or deaths the number does not make a diff. i am registering this complaint because my next action will be to an attorney, the idea that i would have to wait until my child is injured or possibly killed before the nhtsa will consider this as a problem is amazing to me. *tr |