Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122664 Incident Date: Aug, 31 2007
Consumer's City: GREENSBURG Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNFK16ZX5G Date added to File: May, 23 2021
Date Complaint Received: Oct, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 28 2007
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Speedometer was ticking up and down rather than smoothly increasing and decreasing. we used cruise control when on a trip and then the speedometer started malfunctioning. since this occurred, the speedometer has been stuck past 120 mph on multiple occasions when we were going about 30. this is certainly a safety hazard for which a recall should be issued. this could cause an accident if it malfunctions while you are driving and you are unable to determine how fast you are going. you would tend to drive slower and you could be rear-ended by someone else who was either speeding or doing the correct speed limit. i was surprised to see the number of complaints about this problem and chevrolet has not stepped up to the plate and acknowledged that it is a manufacturer defect. i found out accidentally that when you start the vehicle, the speedometer resets by 5mph. i would have to start the vehicle repeatedly to get it back to zero. although this is not good for the starter, this was my only option at the time. i just saw something on the internet that said to put the vehicle in reverse and then try to start it. by doing this it would reset the speedometer by 5mph every time without engaging the starter. this did work, but when i drove the vehicle the next time, the speedometer did not work at all. i tried resetting the speedometer again by putting it in park and starting, but to no avail. after trying many more times to reset by starting the vehicle, the speedometer started to work. this is unacceptable at every level. the consumer should not have to beg and plead to get a manufacturer defect fixed. what will it take to cause chevrolet to fix this defect, accidents or fatalities? if you look at the website http://www.topix.com/forum/autos/chevrolet-tahoe/t2bgkbgi55eknu77c/p3 you will see this is a common occurrence. *tr