Consumer Complaint Detail

FORD / EXPEDITION / 2008

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122728 Incident Date: Oct, 12 2007
Consumer's City: PALM COAST Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2008
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:head restraint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMFU17588L Date added to File: May, 23 2021
Date Complaint Received: Oct, 14 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 10 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2008 ford expedition. the second row seat's headrests in the upright position have the foam facing forward and the plastic facing the rear. during abrupt stops, a passenger's head would strike the plastic instead of the foam. the contact believed that this was a manufacturer defect. he returned to ford and they discovered that all of the headrests were installed in reverse. the current and failure mileages were 237. *updated 12/12/07 *bf updated 12/12/07