Consumer Complaint Detail

MERCEDES BENZ / E CLASS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122747 Incident Date: Oct, 04 2007
Consumer's City: LAGUNA NIGUEL Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E CLASS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBJF65J02B Date added to File: May, 23 2021
Date Complaint Received: Oct, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 22 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Faulty cover on illuminated vanity mirror: 1. the design of the cover for the illuminated vanity mirror on the mercedes benz 2002 e320 is faulty leading to the cover breaking off easily during normal use. the danger created by the breaking off of the cover is that when the sun visor is pulled down to protect against sun glare, the exposed mirror creates a dangerous distraction to the driver. after conducting limited research on the subject, it appears that this problem with the illuminated vanity mirror cover breaking off is widespread and affects all automobiles that utilize this sun visor with the illuminated vanity mirror and cover design. mercedes benz has not issued a recall on this faulty product and replacement of the broken covers is left to the automobile owners and their cost. *tr