Consumer Complaint Detail

MERCURY / COUGAR / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122762 Incident Date: Aug, 31 2007
Consumer's City: PARMA Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1ZWFT61L425 Date added to File: May, 23 2021
Date Complaint Received: Oct, 14 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 31 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 mercury cougar. while driving 30 mph, the front passenger side crashed into a parked vehicle. the air bags failed to deploy. the road conditions were normal. the vehicle was destroyed and towed. a police report was filed. the driver was transported via ambulance to the emergency room. she was not wearing a seat belt and sustained a head injury and received stitches to her lip. the current and failure mileages were 86,000. *updated 12/12/2007 *bf the consumer wants to know was there a malfunction with the air bags? updated 12/12/07 *tr