Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122865 Incident Date: Sep, 14 2007
Consumer's City: NORTH READING Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8GW58J72C Date added to File: May, 23 2021
Date Complaint Received: Oct, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 27 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: No heat from the passengers side of dual climate control systems well as odd odor. would not clear the windshield of condensation. jeep dealer recommended replacing the control unit ($500 plus labor) turns out the passenger side blend door was broken and the heater had to be replaced. the whole dash had to be removed, a $1200 - $2100 dealer job. i had the system repaired for about $850 at a private repair facility. this should not have happened to a vehicle with under 70,000 mile on it. *jb