Consumer Complaint Detail

FORD / EXPLORER / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122891 Incident Date: Oct, 01 2007
Consumer's City: WORCESTER Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:support device/strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU35P1TU Date added to File: May, 23 2021
Date Complaint Received: Oct, 15 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 20 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1996 ford explorer. the contact stated that the liftgate assist gas cylinder bracket snapped at the welding point, which caused the liftgate to close without warning. as of october 16, 2007, the dealer had not inspected the vehicle. the dealer and manufacturer stated that his vin was not included in nhtsa campaign id number 97v137000 (structure: body: hatchback/liftgate: support device). the failure mileage was 132,000 and current mileage was 134,000.