Consumer Complaint Detail

HYUNDAI / ELANTRA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122940 Incident Date: Aug, 25 2007
Consumer's City: HOLMDEL Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: ELANTRA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHDN45D93U Date added to File: May, 23 2021
Date Complaint Received: Oct, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 03 2006
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On march 4, 2006 i purchased a pre-owned 2003 hyundai elantra with 33,855 miles from buhler & bitter dodge located on route 35 in hazlet, new jersey. at the time of purchase i was advised that all used cars are certified pre-owned vehicles and are put through a 135 point check prior to being put on the lot. the hyundai that i purchased passed this 135 point check and still had the remainder of the factory warranty which was 5 years or 60,000 miles. the balance of this warranty would be transferred to the new owner. the car ran great and like all of our cars in the past it was garage kept and serviced in accordance with the service schedule issued to us from the dealer upon purchase. on august 22, 2007 i drove to staten island for a doctor?s visit. on my way home- while traveling on the garden state parkway-the car appeared to be losing power as it related to my ability to maintain speed or accelerate. for my safety i began to move over to the shoulder and proceeded to shut off the car. upon restart nothing occurred so i turned the ignition off again. there was no sign of trouble aside from the lack of power (i.e. no indicator lights illuminated, no smoke or noise was coming from the car), it just wouldn't start and then slowly everything appeared to shut off including the electrical power. at that point, i sat and waited for help to arrive. a gentleman from julian?s garage named scott arrived with a tow-truck and after trying to start the car himself stated that the either the timing belt went or the head gasket failed. based on everything shutting down, it appeared that it most likely was the head gasket. he then towed me to a gas station near my home. although disturbed by the situation and the fact that it was clear i would be without a car for a few days, i knew that i had the warranty and was covered. *jb