Consumer Complaint Detail

MINI / COOPER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007122943 Incident Date: Oct, 08 2007
Consumer's City: DALLAS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: COOPER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRC33443T Date added to File: May, 23 2021
Date Complaint Received: Oct, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 09 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 mini cooper transmission failure at 70,000 miles, 4 years. mini usa and bmw of north america, llc have a long history of this failure and refuse to take accountability for their defective parts, claiming it's a characteristic of the car. smells of deceptive trade practices to me. not to mention a monopoly-- there are only two dealership in dallas/fort worth that service mini coopers, both tell me that the cost will be between $6k-9k to replace w/labor costs. pep boys and other independents won't or cannot touch it because it's a mini cooper and only mini authorized dealers supposedly have specialty software/parts to perform job. this is a racket, mini and bmw need to step up and stop selling defective transmissions and replace this at their cost and stand by their product and faulty and defective manufacturing. this is a problem for many first generation mini's as i have learned from my recent on-line research. bmw/mini has changed the transmissions on the mini 2007 model -- wonder why?? they advertise that this car is a safe, dependable and long lasting car, but to the contrary, look at the list of problems people are reporting with them. god help them. *jb