Consumer Complaint Detail

DODGE / RAM 3500 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123012 Incident Date: Oct, 07 2007
Consumer's City: LYNDEN Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7MC3369XJ Date added to File: May, 23 2021
Date Complaint Received: Oct, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 15 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Without warning truck stopped running. engine would crank, but not restart. had to be towed. analysis indicated fuel lift pump failure, which in turn caused fuel injector pump to fail. a new lift pump and rebuilt injector pump installed. total cost for parts, labor, tax = $2533.75. refer to complaint numbers 10145520, 10146914, 10159741 for other fuel injector failures on this truck model. truck mileage at stoppage - 66,102. an after market gauge is available to monitor fuel lift pressure. a diesel engine should not fail at 66,000 miles. a fuel pressure warning system should have been built in to prevent this expensive repair. repair shop indicated that they repair this failure quite often. *tr