Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123108 Incident Date: Oct, 13 2007
Consumer's City: FELTON Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU63K24U Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 ford explorer. while using the remote to open the rear window, the glass hinge failed and caused the window to fall from the window frame. the contact notified the dealer and manufacturer and they stated that his vehicle was not included in nhtsa campaign id number 01i010000 (visibility:glass, side/rear). the window has yet to be repaired. the current and failure mileages were 33,500 updated 01/02/08. updated 01/02/08.*lj