Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123138 Incident Date: Sep, 30 2007
Consumer's City: LAGUNA NIGUEL Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:windshield:electrical heating element
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW68N9XC Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 27 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The "blower control module" is the electronic component responsible for adjusting the fan speed for the hvac on vehicles equipped with the automatic climate control. it is a well known problem that these units fail. it has failed on my vehicle. my own independent mechanic has replaced quite a few of them. the wiring harness and plug that supplies power is not heavy duty enough and it overheats and melts and could cause a fire. it can be further exaggerated if the blower collects debris and draws more current. once it fails the blower will no longer operate. this makes the defroster unavailable, which could create very unsafe driving conditions should the windows fog up. chrysler has a redesigned unit with a new harness so it is obviously a problem they are already aware of. i'm in the process of having the new parts installed and the old parts will be available. here's a write up of how to fix it yourself. http://www.wjjeeps.com/blower_motor.htm *jb