Consumer Complaint Detail

FORD / EXPLORER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007123143 Incident Date: Sep, 19 2007
Consumer's City: JACKSONVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMZU63P5YZ Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 17 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2000 ford explorer. the contacts wife noticed smoke rising from the rearview mirror after she started the vehicle. she shut the vehicle off, but the headlights remained illuminated. the dealer stated that an electrical short in the wire caused the failure and they made the repair. the contact stated that since the repair, the headlights would no longer illuminate automatically. the dealer stated this could cause a fire. the consumer stated a recall was performed on the cruise control 2 weeks prior to this incident. the failure mileage was 92,865 and current mileage was 93,000. updated 01/02/08. *lj updated 12/12/07 *tr