Consumer Complaint Detail

AUDI / A6 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123263 Incident Date: Oct, 15 2007
Consumer's City: AVON Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 05 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am concerned with the safety involved with the catalytic converter on my audi a6. my check engine light appeared and i took it into my local mechanic who showed the fault as the catalytic converter. i then took my vehicle to the local audi dealer where they insisted it was the oxygen sensor. i then had this replaced and audi verified that everything was correct. once again my check engine light appeared 200 miles later and i took the vehicle back to the audi dealer. i requested that they check the catalytic converter again and they insisted that it was once again the oxygen sensor. the warranty on this part is approaching the end. i asked, "if this is once again replaced and the light comes on again in a couple hundred miles, my warranty will be up, will you cover it? their response was, "if it is one mile past the warranty, we don't have to cover it." from this comment one would conclude they are giving me the run around until my warranty is up so they will not be held responsible. my concern is that audi is failing to comply with a federally mandated warranty. they simply do not want to replace the converter which is placing my life in danger considering a car can catch on fire if the catalytic converter is not working properly. *jb