Consumer Complaint Detail

DODGE / RAM 2500 / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123271 Incident Date: Jan, 02 2007
Consumer's City: DOUGLAS Consumer's State: WY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KF23Z0TM Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 19 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 96 ram 2500 has a major steering/handling problem at or about any high speed if i hit any potholes, rough spots, or if i turn my steering wheel to the left for a prolong period of time my steering wheel starts shaking like i have blown a tire violently shaking/hopping so erratic that it shakes a 20 lb backpack off of my passengers seat and on to the floorboard. i have to bring the truck to an immediate stop to elevate the problem. this works until the next bump or rough spot in the road. the other day my girlfriends brother was following me in my 98 taurus and said that he thought for sure i was going to roll or lose control. he stated that my front wheels were shaking violently left to right although i was in a straight on my steering wheel. i have had the truck in the shop several times 1. converse county motors, douglas, wyoming. the mechanic stated that the track bar was faulty so it was replaced by the next shop listed below. amount spent at this shop with being an employee was $40.00 labor and $214.19 for a complete replaced front driveline. 2. ok wrecking, douglas, wyoming- i have taken the truck to this shop after replacing the steering stabilizer shock, passenger side tie rod, front shocks, and front brakes. they replaced track bar and front brake lines. total spent this repair $432.60 they notified me that the front end components were now tight and it shouldn't do it anymore no such luck!! to my dismay i still can't get this problem resolved i have heard about this problem quite frequently nhtsa please come drive my truck and you will be shocked at this problem!!!! major safety problem with steering and handling!!! *jb